Shipping policy

Order Processing Time

We take up to 2 days to dispatch.

Our daily cut-off time for same-day processing is 8:00 PM NZST/NZDT.

Please note that this timeframe does not include weekends or public holidays.

 

Shipping Rates and Estimated Delivery Times

 

Order Tracking

 

Once your order is shipped, you will automatically receive a Shipping Confirmation Email. This email will include:

1. Your tracking number.

2. A direct link to track your package on the courier's website.

You can also check your order status anytime using the dedicated tracking link available on our website.

 

International Shipping

We offer international shipping options. For specific shipping rates, please enter your address at checkout to get an exact quote. For any other questions or concerns regarding our shipping policy, please contact our customer service team.

 

Shipping Address Accuracy

It is the buyer's responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to an incorrect address due to errors in the address provided by the buyer.